Job Role Overview

The AI Agent Engineer Intern will support the design, implementation, and iteration of AI agents and agentic tools that help internal teams automate workflows and access information safely and efficiently. This internship is hands-on and focused on building agents using Microsoft Copilot Studio and integrating large language models (including Claude) into real business processes. The intern will collaborate closely with DEEP Leadership, Growth, Product, and Operations team members to prototype, test, and deploy AI-agent use cases with strong attention to security, privacy, and responsible AI practices.  

Key Responsibilities

• Build and configure AI agents in Microsoft Copilot Studio and Claude (topics, actions, orchestrations, and conversation flows) to support internal use cases. 

• Integrate agents with enterprise tools and data sources (e.g., SharePoint/OneDrive, Teams, email, and internal systems) using connectors and APIs. 

• Evaluate agent and quality, safety, and reliability (e.g., task success rate, response quality, grounding/traceability, and failure modes) and iterate based on findings. 

• Document agent requirements, prompts, conversation designs, tool integrations, and operating procedures to support transparency and maintainability. 

• Support internal teams in adopting AI agents and tools  by gathering requirements, running demos, and creating quick-start guides. 

• Learn and follow internal guidelines related to responsible AI, security, data governance, privacy, and confidentiality. 

• Assist with tracking tasks, test results, and deliverables to support timely agent prototyping and deployment. 

• Participate in team meetings, communicate progress, and present demos and learnings to internal stakeholders. 

• Take on additional tasks as assigned to support AI agent delivery and continuous improvement. 

• Must be able to come into our Cambridge office in Kendall Square on average two to three times per week

Required Qualifications

Currently pursuing or recently graduated with a Bachelor’s or Master’s degree in computer science, information systems, software engineering, human-computer interaction, or a related field. We have received a Massachusetts-specific grant for this position, so the candidate must be either be a current student of or a recent graduate from a Massachusetts-based institution.

We’d love it if you...  

•  Have hands-on experience building chatbots, copilots, or workflow automations (Copilot Studio experience is a strong plus). 

• Are comfortable working with LLMs via APIs (e.g., Claude) and can write clear prompts and system instructions; familiarity with Azure AI Foundry is a plus. 

• Are a self-starter who can also collaborate effectively with a remote, cross-functional team. 

• Have strong attention to detail and a curiosity for learning new techniques and domains. 

• Can work and adapt in a fast-moving start-up environment. 

• Have an interest in responsible AI and building agents for real users in regulated or enterprise settings.